Over 70% of customers tend to trust the businesses, which operate within their local area, than those which are based overseas. When your brand is still unknown for the reason of business being newly established, it is quite hard to win the prospect’s loyalty and to assure the future buyer that you are not a fraud. Disclosing a PO Box address might be not enough, while even possessing a directory listed address can mean that the business is simply registered as a branch office. A 800 number is great for local customers because it’s free to call, but it is not specified city number, but a ‘No caller ID’ often used for marketing goals. Local telephone numbers are way more trustworthy from the first glance, memorable and common. It can display a town or region code to the caller, while the incoming calls are landing to your personal computer or mobile phone, according to the forwarding settings you choose. Placing a local phone number at your website’s homepage is rendering a 100% local feel to your business.
A virtual phone number may be perfectly used as a local landline number. Imagine your customers dialling a usual landline number for their country as usual; it would increase your businesses credibility considerably! Not any kind of doubts regarding the company’s physical existence, no worries about expensive international calls tariffs, fast and easy way to get in touch. Just choose a country you wish to set your virtual ‘representative office’, which is normally a country you are selling your goods or services to, and connect a virtual local landline number for that region.
With this technology you can stay competitive and lead your own business conveniently on-the-go, without investing much money into the necessary communication appliances. Using a virtual number means raises greatly your mobility and productivity. Whenever you stay or move, your clients can always reach you due to call forwarding function.
Some benefits and features of a local virtual number placed at your website:
Cost saving – Using VoIP technology requires less investment than using a common telephone line connection. No special equipment is to be purchased for the phone number to function correctly. A free-of-charge application can be downloaded to start using at once. The call tariffs for both local and international calls are much lower than with the national operators.
Mobility – Connect with your prospect customers. People usually tend to have bigger trust and prefer to deal with a local business due to cultural, convenience, distance or tax matters.
Efficiency – Through offering more than one contact number. Depending on the size and need of your business, you may need to have more than one virtual number for your business. If you are doing business in more than one city, then it is wise to have local virtual numbers for each of the cities to give your business a multi-location look.
Flexibility – A virtual phone number is not connected to any singular device. It is hosted in a virtual server by a service provider and may be thus directed at any chosen device – computer or mobile phone in any time zone and geographical location. This feature allows enjoying high mobility and be nevertheless always reachable. Additionally, there is a possibility to install phone services developed for the virtual number best functionality and use.
Professionalism – Creating extensions and separate departments. The same as with a normal telephone line it is possible to form extension short numbers to forward the caller to a corresponding department. When using an IVR, virtual assistant or voice menu option, it is incredibly helpful to offer extended connections for each separate business function.
A local number makes you look like trusted, local service provider.